Privacy Policy
Last Updated: 21st January 2026
NeuroDivert, trading as ZevioDC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zeviodc.com, purchase server hardware, or utilize our hosting and rental services.
By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We collect information to provide better services, process orders, and improve our infrastructure.
1.1. Personal Information
We may collect personally identifiable information ("Personal Data") that you voluntarily provide to us when you register for an account or make a purchase. This includes:
- Identity Data: Name, username, or similar identifier.
- Contact Data: Billing address, shipping address (for hardware orders), email address, and telephone numbers.
- Financial Data: Payment card details (processed securely via our third-party payment processors; we do not store full credit card numbers).
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
1.2. Technical & Usage Data
When you access our website or use our hosting services, we automatically collect certain data:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Server Log Data: For security and fraud prevention, we log access to our infrastructure, including timestamps and IP addresses attempting to access our servers.
- Cookies: We use cookies to manage user sessions, remember your preferences, and track shopping cart contents.
1.3. Hosted Data (Your Content)
Important: ZevioDC provides infrastructure services. We generally do not access the data you store inside your rented servers ("Customer Content") except where required by law or strictly necessary for technical support you have requested. You are the data controller for the content on your servers; we act as the data processor (infrastructure provider).
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provisioning: To set up your server, ship hardware, and manage your account.
- Payment Processing: To process transactions and send invoices.
- Communication: To send you order confirmations, technical notices, updates, security alerts, and support messages.
- Security & Fraud Prevention: To verify your identity, detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.
- Legal Compliance: To comply with applicable laws, lawful requests, and legal process, such as responding to subpoenas or requests from government authorities.
3. Disclosure of Your Information
We do not sell your personal information. We may share information only in the following situations:
- Service Providers: We may share data with third-party vendors who perform services for us, such as:
- Payment processors (e.g., Stripe, PayPal).
- Shipping carriers (e.g., UPS, FedEx, DHL) for hardware delivery.
- Fraud prevention services.
- Business Transfers: If ZevioDC is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of ZevioDC, or protect the safety of our users.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure.
- Encryption: All sensitive payment data is transmitted via Secure Socket Layer (SSL) technology.
- Access Control: Access to personal data is restricted to authorized personnel who have a legitimate business need to access it.
- Physical Security: Our data centers are secured with 24/7 monitoring, biometric access controls, and physical barriers.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Account Data: Retained for the duration of your service plus a grace period.
- Transaction Records: Retained for up to 5 years for tax and audit purposes.
6. Your Rights
Depending on your location (e.g., GDPR for EU residents, CCPA for California residents), you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate data.
- Deletion: Request that we delete your personal data (subject to legal retention requirements).
- Opt-out: You may opt-out of marketing communications at any time by following the unsubscribe link in emails.
To exercise these rights, please contact us at privacy@zeviodc.com.
7. International Data Transfers
If you are accessing our services from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a country with different data protection laws than your jurisdiction. By using our services, you consent to this transfer.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
10. Contact Us
If you have questions or comments about this policy, you may contact us at: